Important Customer Notice - March 29, 2014
We have recently experienced an increase in fraudulent debit card activity from 3/26/14 - 3/29/14 . We encourage all of our customers to always diligently monitor account activity via online and mobile banking and contact our deposit operations customer service group at 229-226-3221 if you suspect unauthorized transactions on your account. Please note this is NOT a security breach of the Thomas County Federal system and is likely attributable to a third party merchant or processor.
Microsoft Windows XP Notice
Customers who are currently using computers running on the Windows XP operating system should know that Microsoft has announced they will end support for Windows XP on April 8, 2014. This means those computers could be more susceptible to security risks and viruses once support has ended. Thomas County Federal recommends customers upgrade to a newer operating system on any computers that are used to connect to the internet. You can read more at the Microsoft website.
Preventing Identity Theft & Other Helpful Tips
Don't Be A Victim of Identity Theft
With new schemes and scams occurring daily, it's important to be vigilant regarding your personal information and the methods identity thieves use to steal from you. Take steps to prevent fraud on your email, bank accounts, and online accounts by:
- Keeping your browser and operating system up-to-date. New versions and updates often include important security enhancements and can be downloaded—usually for free—on the vendor's site.
- Updating your anti-virus software regularly. Anti-virus software needs frequent updates to guard against new viruses, so be sure to download updates as soon as they're available.
Safeguard Your Personal Information
- Shred financial documents and paperwork with personal information before you discard them.
- Protect your Social Security number. Don't carry your Social Security card in your wallet or write your SSN on a check. Give it out only if absolutely necessary or ask to use another identifier.
- Don't give out personal information on the phone, through the mail, or over the Internet unless you know who you are dealing with.
- Keep your personal information in a secure place at home, especially if you have roommates, employ outside help, or are having work done in your house.
Be Smart! Create a Safe Password
- Change your user ID and password periodically—every 30-60 days.
- Create a hard-to-guess password and make it unique.
- Use a mix of letters and numbers, capitalized, and lower-case letters.
- Don't use single words that can be found in any dictionary.
- Don't use your name, spouse's name, pet's name, birthday, favorite food, or any personal information that others can easily obtain.
- Don't use a password that contains part of your user ID.
Watch for Spoof Emails
Spoof (aka "phishing" or "hoax") emails appear to be from a well-known company, such as your bank, or credit card company. They are not, and can put you at risk. They generally ask you to click a link back to a spoof website and provide, update, or confirm sensitive personal information. To bait you, they may allude to an urgent or threatening condition concerning your account.
Even if you don't provide what they ask for, simply clicking the link could subject you to background installations of key logging software or viruses. To verify an email like this, call the bank or company directly. What are spoof emails after? They are after your:
- Password or PIN
- Credit card validation (CCV) code
- ATM/Debit or credit card number
- Social Security number (SSN)
- Bank account number
What To Do If You Are a Victim
Defend against ID theft as soon as you suspect it.
- Place a fraud alert on your credit reports, and review the reports carefully.
- Close accounts.
- File a police report.
- Report the theft to the Federal Trade Commission:
Get Your Free Annual Credit Report
Fight identity theft by monitoring and reviewing your credit report.
You are entitled to one free credit report each year, from all three of the major credit reporting bureaus.Get your free credit report at https://www.annualcreditreport.com